1. Reservation Confirmation
- We require full payment in advance once the booking has been made
- Confirmation: You will receive a booking confirmation to your email address once the payment is received

2. Check-in and Check-out
- Check-in: From 3:00 PM.
- Check-out: By 11:00 AM.
- Early/Late Check In Requests: Subject to availability and may incur extra charges.

3. Occupancy
- Max Occupancy: Four adults and two children.
- Guest Registration: All guests must be registered at booking. The primary guest must be 18 or older.

4. Damage Deposit
A damage deposit of IDR 1,000,000 is required upon arrival. Payment will be taken in cash. The funds will be refunded upon check-out. Your deposit will be fully refunded in cash, subject to an inspection of the property.

5. House Rules
- No Smoking: Inside the villa.
- No Pets: Unless previously arranged.
- Noise: Respect neighborhood peace; no excessive noise.

6. Force Majeure
- Natural Disasters: In the event of natural disasters or other extraordinary circumstances beyond the control of the guest or the villa (e.g., hurricanes, earthquakes, pandemics), the guest may be eligible for a full refund or a credit towards a future stay.
- Documentation Required: Appropriate documentation may be required to qualify for a force majeure cancellation.

7. Early Departure
- No Refund for Early Departure: Guests who depart earlier than the scheduled check-out date will not be entitled to a refund for the unused nights.
Modification of Reservation
- Change Requests: Any changes to the reservation (e.g., dates, number of guests) must be requested in writing and are subject to availability.
- Additional Charges: Changes that result in an increased rate or additional charges must be paid at the time the modification is confirmed.

By booking, you agree to these terms. For questions, please contact customer service by call or chat to Whatsapp number +6281999550068.